FAQ

FAQ2024-05-16T09:25:33-08:00
What is Thermal break Aluminum?2023-05-20T19:51:56-08:00

The thermal break is a continuous barrier between the inside and outside window/door frames to greatly reduce noise, cold, and heat energy. Thermal break technology uses a reinforced polyamide bar between the inside and outside aluminum profiles, creating an insulated barrier within the window frame.

Do you offer pocket door options?2023-05-20T19:50:37-08:00

Yes, we have pocket options for our Sliding MB59 system, Slim Patio 68 system, and Lift Slide 130 and 155 systems

What kind of paint do you use?2023-05-20T19:49:12-08:00

We have 3 different types of finishes: Anodized, Powder coated, and Wood Grain. Powder Coat has 3 different types: Structural, Glossy, and Matte

Do you offer retrofit installation?2023-05-20T19:09:21-08:00

Yes, it all depends on the system you are looking to get.

Are there faster lead times available?2023-05-20T19:08:03-08:00

Yes we can do aircraft delivery but it will be at your expense
Lead time = 7-9 weeks with aircraft.

Can I install it myself?2023-05-20T19:10:33-08:00

Yes, depending on the construction.

Can I change my order?2023-05-20T19:12:21-08:00

Yes, only within 3 days of your order.

What is the lead time?2023-05-20T19:13:36-08:00

Lead Time is usually around 12-14 weeks for the US. For some products, we have an Express delivery for 7-8 weeks.

 

Where is your Showroom Located?2023-05-20T19:06:04-08:00

Our Showroom is located at 2915 Redhill Ave C107 Costa
Mesa, Ca 92626

Do you meet title 24 requirements?2023-05-20T19:14:46-08:00

Yes, We can provide a thermal calculated report as well.

What is the maximum height for a bi-fold door?2023-05-20T19:43:55-08:00

10 feet

What is the maximum length for a bi-fold door?2023-05-20T19:45:15-08:00

31 feet for a single framed door. Doors can be combined for
larger openings.

What glass options are available?2023-05-20T19:46:36-08:00

We offer double or triple glazing, laminated glass, and Super
Energy-efficient glass options are available. All glass comes
Tempered. We never use glass that is thinner than 4mm.

Do you offer a Warranty on your Products?2023-05-20T19:47:49-08:00

Yes, we offer a 10-year limited warranty for all of our
products.

Why choose ARKA?2023-05-20T19:35:22-08:00

We have been Manufacturing Luxury Windows and Doors for
over 25 years. All our products are Custom Made to measure.
We strive to produce only the Highest Quality Products for the
best durability and sustainability unmatched with the market.

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